The Need For Agile Marketing
More and more Marketers are realizing that their current operating approach isn’t coping that well with the speed and complexity of marketing in the digital age.
Agile can help your Marketing organization deliver better campaigns at a faster time to market, in a way that helps you support the revenue goals of the business.
It’s not so easy though. Implementing Agile goes beyond buzzwords. To really succeed, Marketing organizations revisit their team structure, leadership style, the definition of what a great Marketer is, and create a “safe to learn” culture.
Implementing Agile Marketing With STI
This is where we come in – STI – Pioneers in Agile Marketing
Our deep experience in a variety of contexts including several types of Marketing organizations (Agencies, in-house corporate marketing, Marketing communications) means we help you converge faster on an approach that really works and minimize the time you waste trying to figure this all out.
What’s the best way to start – Agile Marketing Strategic Workshop
We believe the right starting point is a workshop where we explore what Agile Marketing is and what it would look like to apply it in your context.
And then what – Implementing Agile Marketing using the STI Way
Based on this blueprint we’ll help you Prepare and Kickoff an Agile Marketing program as well as help as getting it to a healthy groove by coaching teams/leaders along the way.
Our Key Factors for succeeding with Agile Marketing
Agile Leadership Style
In our experience, Agile doesn’t succeed without effective agile leadership. Leaders need guidance and support as they try to become “Managers as people developers” rather than “Conductors/Experts”.
We teach leaders to think about knowledge worker engagement/motivation and give them concrete tools to work on these sensitive topics. Our “Leading Agile Teams” program is focused on the capabilities modern managers/leaders need and the mindset the should embody.
Cross-functional Teams – Especially When Scaling
What if you have more than 10 marketers? Agile talks about creating cross-functional business-focused teams spanning the different marketing functions/specialization areas and ideally even Sales.
Any hand-offs between teams slow down the process dramatically which is why applying Agile to existing functional teams typically leads to mediocre results and disappointment.
Creating those teams and dealing with the changes to the work structure, management role, individual identity of the marketers is a non-trivial transformation but a gratifying one.
Implementing Agile Marketing – The STI Way
Every organization is a unique “Snowflake” with its own needs and capabilities. Implementing Agile Marketing therefore requires inspecting and adapting rather than implementing a pre-fabricated methodology. This makes it even more important to have a consistent approach to help manage this journey.
Plan & Initiate
We begin with a 2 day Agile Marketing Management Workshop for your Marketing leadership team where we will help you explore the pains/opportunities you currently see, set goals you’d like Agile Marketing to help with, understand Agile Marketing Values/Principles/Practices, explore implementation aspects – Scrum, Kanban, ScrumBan, Cross-functional Teams, Scaling, Agile Marketing Leadership, Evolution vs Revolution and more. We then help you create an implementation blueprint and roadmap with concrete plans for the first implementation quarter.
The highlight of the Kickoff stage is the QuickStart – a multi-day workshop with the whole group implementing Agile Marketing that combines training and planning for the actual initial agile cycle in a highly experiential engaging format.
Some preparations for kickoff include fine-tuning the blueprint, selecting a group to start the implementation with, forming agile teams, providing training for key stakeholders/roles, preparing backlogs/materials and agreeing on key metrics/indicators and how to measure them.
After Kickoff it is time to make sure Agile Marketing isn’t just a shiny one-off event but becomes part of the DeFacto way of working. This is where things get difficult. After the excitement of the “honeymoon” here comes real life. Now our role is both to help stabilize the train as well as to start building the foundations for “Stickiness” – for your ability to run agile on your own. This is achieved through frequent visits where we coach struggling teams and individuals, run stabilizing retrospectives and teach local people how to run them, help teams and groups visualize the work effectively, identify struggling/stuck work as well as bottlenecks in the value stream and run improvement/support forums for various Agile Marketing roles.
At some point you will achieve a stable Agile Marketing process. Most organizations pause and “recharge” their change energies/attention at this point.
During the Recharge phase, the STI team will move into support mode. We’ll be available for any questions you may have, and we’ll setup a schedule so that we’re visiting you at a frequency that makes sense. What typically happens is that at this point we will shift our focus to an additional group in the organization that is now starting the process.
Finally, we’ll get back into action mode by running an Agile Marketing Boost Workshop. We’ll identify key areas for boosting and improving your process. And we’ll help you draft an improvement plan for taking the next steps. Then we go back into Kickoff/Stabilize for the relevant improvements.
This is the point where organizations typically address topics such as Agile HR, relationships with vendors/agencies, changing compensation structures, connecting Sales, Marketing and Product Development into one value stream, deeper focus on Lean/Agile/Flow metrics, More focus on learning/feedback during the marketing lifecycle.
A digital Transformation Consulting Firm with a deeply experienced and pragmatic team that can guide you in your journey towards real agility, whether its Technical Agility or Operational Agility at team level.